all taxes and duties are included in the price (For EU deliveries only)

Welcome to Oreame. These Terms and Conditions of Sale ("Terms") govern the purchase of products from Oreame, including our website, oreame.shop. By purchasing from us, you agree to comply with these Terms. Please read them carefully before making a purchase.

 

1. General Information

Oreame is a jewelry brand offering ethically sourced and crafted jewelry for customers. These Terms apply to all orders placed by customers for products sold directly by Oreame.

 

2. Eligibility

To place an order with Oreame, you must:

  • Be at least 18 years old or have legal capacity to form a binding contract under your local law.
  • Provide accurate personal and payment information.

By placing an order, you confirm that the details you provide are accurate and complete.

 

3. Orders and Acceptance

All orders placed on our website or via any other authorized means are subject to acceptance by Oreame. Once an order is submitted, you will receive an email confirmation summarizing your order. This email isnotan acceptance of your order but merely a confirmation that we have received it.
Oreame reserves the right to refuse or cancel an order for any reason, including but not limited to:

  • Products being unavailable or out of stock.
  • Errors in pricing or descriptions.
  • Suspicion of fraudulent activity.

In the event we cancel an order after you have been charged, we will refund the full amount to the original payment method.

 

4. Pricing and Payment

All prices on our website are displayed in EUR and include applicable VAT or other sales taxes unless otherwise stated. Prices do not include shipping costs, which will be calculated and added to your total order during checkout.
Oreame reserves the right to change prices at any time without prior notice, but changes will not affect any confirmed orders.


Payment Methods
We accept the following payment methods:

  • Credit/Debit cards (Visa, MasterCard, etc.)
  • Other payment methods as listed on our website.

By placing an order, you confirm that the payment information provided is valid and that you are authorized to use the chosen payment method.

 

5. Shipping and Delivery

Oreame ships to various destinations within Europe. Shipping costs and delivery times will be calculated during checkout based on your location. Delivery times are estimated and cannot be guaranteed.


Shipping Terms:

  • You will receive a shipping confirmation with tracking details once your order is dispatched.
  • Oreame is not responsible for delays caused by third-party carriers or customs clearance processes.
  • If a package is undeliverable due to an incorrect address provided by the customer or failure to collect, the customer will bear any additional shipping costs.

 

6. Returns and Exchanges

For information on returns, exchanges, and cancellations, please refer to our Shipping & Returns Policy.

 

7. Product Information and Warranty

Oreame strives to provide accurate descriptions of the products available for purchase. However, slight variations in color, size, or texture may occur due to the natural materials used in our jewelry.
We guarantee that our products are free from material and manufacturing defects for a period of2 yearsfrom the date of purchase, in accordance with EU consumer protection law. This warranty does not cover:

  • Damage due to improper handling or care.
  • Normal wear and tear.
  • Alterations by third parties.

If you receive a faulty product, please contact us immediately, and we will provide a remedy in accordance with our Shipping & Returns Policy.

 

8. Custom Orders

Personalized or custom-made products, including engravings or specially altered pieces, are non-refundable and non-returnable unless they arrive defective or damaged.

 

9. Limitation of Liability

To the fullest extent permitted by law, Oreame will not be liable for any indirect, incidental, special, or consequential damages arising from the purchase or use of our products. Our total liability to you for any claim related to a purchase will not exceed the total amount paid for the product(s).

 

10. Intellectual Property

All intellectual property rights, including trademarks, designs, logos, and content found on our website and materials, are the exclusive property of Oreame. No rights or licenses are granted to you to use these materials without our prior written consent.

 

11. Data Privacy

Oreame takes your privacy seriously. By placing an order, you agree to the collection and use of your personal data in accordance with our Privacy Policy.

 

12. Governing Law and Jurisdiction

These Terms and any disputes arising from your purchase or use of our products shall be governed by and construed in accordance with the laws of Belgium, without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Antwerp, Belgium, for the resolution of any disputes.

 

13. Changes to These Terms

Oreame reserves the right to modify these Terms at any time. Any changes will be posted on our website and will apply to future orders placed after the date of the update. Please check this page regularly for any updates.

 

14. Contact Information

If you have any questions or concerns regarding these Terms or any aspect of your purchase, please contact us at:
Email: info@oreame.shop
Phone: +32 477 34 80 34
Address: Hoveniersstraat 30, Bus 123, Suite 620, 2018 Antwerpen, Belgium